We stay abreast through challenging ourselves to deliver the highest quality services by exploring and exploiting new pathways toward resolution and excellence. Also, we seek out changes and innovations that help us set the pace and lead in everything we do.
We welcome opportunities to leverage our resources through partnering effectively with others. We also explore opportunities to embrace mutual interests and new relationships in reaching our goals.
We treat others with honesty, openness, confidentiality, fairness and respect in every situation.
We uphold and promote important directions and opportunities for our profession and organization. We recognize that it is only through trying new ideas and learning from our failures that we can grow and move forward.
We owe it a duty to be stewards of our resources with diligence and care, and we will in all sincerity honour the commitments we make to others.
We value our service and hospitality is at the heart of everything we do.
We value the diversity of our clients and neutrals, and strive to create an inclusive environment for the individuals, parties and communities we render services to.
Intercede Center for Arbitration and Mediation (ICAM) is comprised of dedicated mediators, arbitrators, lawyers and trainers with a wealth of experience in Alternative Dispute Resolution (ADR). We are skilled at handling conflict cases and able to effectively resolve complex legal matters thereby exploring and rediscovering the human spirit that has been lost or shattered through human conflict, cruelty, ignorance and greed. At ICAM, we are driven by our commitment to serving others. We work to deliver win-win outcomes for all parties concerned as well as provide a non-adversarial alternative to resolving disputes. Every aspect of our work is informed by our deeply held values and we invest all of our time and resources to offer value; devising emotionally intelligent and peaceful dispute resolution strategies that build bridges and facilitate effective collaboration.